IVY Club Payments

Club Payments Terms

Effective July 31, 2026

General Terms of Service

These Club Payments Terms apply whenever a student organization enables dues collection on IVY and whenever a member pays dues through IVY. By enabling payments for a Club, you confirm that you are authorized to act on the Club's behalf and that the Club agrees to these terms. The IVY Platform is owned and operated by IVY MANAGEMENT GROUP LLC.

1. IVY Is a Platform, Not a Party to Payments

IVY MANAGEMENT GROUP LLC, an Arizona limited liability company ("IVY"), provides software that lets student organizations ("Clubs") collect membership dues from their members. Every dues payment is a transaction directly between the paying member and the Club. IVY is not the seller, merchant of record, payee, money transmitter, escrow agent, or fiduciary for any dues payment, and IVY never holds Club funds. Paying dues through IVY is always optional; Clubs may not condition IVY membership features on payment through the app.

2. Payment Processing by Stripe

Payments are processed by Stripe, Inc. To receive dues, a Club must create a connected Stripe account with access to the full Stripe Dashboard, and the individual completing setup must be authorized to act for the Club. Use of Stripe is governed by the Stripe Connected Account Agreement, including the Stripe Terms of Service, which the Club accepts when onboarding. The Club — not IVY — is responsible for the accuracy of all identity, banking, and tax information provided to Stripe. Dues are charged directly on the Club’s Stripe account, and funds are paid out by Stripe to the Club’s linked bank account.

3. Platform Fee and Processing Fees

IVY retains a platform fee of one percent (1%) of each completed dues payment, collected automatically as a Stripe application fee. Stripe’s own payment processing fees are separate, are set by Stripe, and are borne by the Club. The amount received by the Club is the dues amount minus IVY’s platform fee and Stripe’s processing fees. Fee rates may change prospectively with notice inside the product.

4. Refunds, Disputes, and Chargebacks

Refund decisions belong to the Club. Members must request refunds from the Club’s leaders, and Clubs issue refunds and respond to disputes through their own Stripe Dashboard. Stripe applies refunds, chargebacks, processing fees, and dispute fees to the Club’s Stripe balance and may recover amounts from the Club under Stripe’s terms. IVY configures connected accounts so Stripe, rather than IVY, is responsible for an unrecoverable negative balance on the connected account. This allocation does not relieve the Club of any amount it owes Stripe or of its responsibility to manage refunds and disputes. IVY has no obligation to issue refunds on a Club’s behalf and does not guarantee any outcome of a payment dispute. IVY’s platform fee on a refunded payment is not automatically returned.

5. Club Responsibilities and Compliance

Clubs must use dues collection only for legitimate membership dues of a genuine student organization, comply with all applicable laws, university policies, and student-organization rules (including any rules about handling club funds through official university accounts), and must not use the feature for donations-in-disguise, ticket sales, fundraising for third parties, or any illegal purpose. The Club is solely responsible for determining whether collecting dues through a third-party platform is permitted by its university and for any registration, licensing, or approval requirements that may apply.

6. Taxes

Clubs are solely responsible for determining, collecting, reporting, and remitting all taxes associated with dues they collect, and for any tax filings related to their Stripe account. Stripe may issue tax forms (such as Form 1099-K) directly to the Club where required. IVY does not provide tax, legal, or accounting advice.

7. Who Can See Payment Information

Club owners and admins can see which members have and have not paid dues for the current term, along with payment dates and amounts. IVY platform and campus administrators can also view payment records for oversight, support, and fraud prevention. Card numbers and full payment credentials are handled exclusively by Stripe and are never stored on or visible to IVY.

8. Suspension and Removal

IVY may suspend, limit, or disable payments — for a specific Club or across the entire platform — at any time, with or without notice, to address suspected fraud or abuse, legal or compliance concerns, university requests, security issues, or operational needs. Suspension of payments does not affect funds already settled to a Club’s bank account, which remain governed by Stripe’s terms.

9. Indemnification

The Club and each leader who enables payments agree to indemnify, defend, and hold harmless IVY and its officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to the Club’s collection or use of dues, refund or dispute handling, violation of these terms, violation of law or university policy, or the acts or omissions of the Club’s leaders or members in connection with payments.

10. Disclaimers and Limitation of Liability

The payments feature is provided "as is" and "as available," without warranties of any kind. IVY does not guarantee uninterrupted availability of payments, the performance of Stripe, or that any member will pay dues. To the maximum extent permitted by law, IVY’s total aggregate liability arising out of or related to the payments feature will not exceed the platform fees the claimant Club paid directly to, and that were retained by, IVY during the twelve (12) months immediately before the event giving rise to the claim. Gross dues, Stripe processing fees, and amounts paid by members to the Club are not payments to IVY and do not count toward the cap. If the claimant paid no such fees, the cap is zero dollars. IVY is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost funds, lost profits, or lost data. These limitations do not apply to the extent prohibited by law.

11. Governing Law and Arizona Courts

These terms are governed by Arizona law, without regard to conflict-of-law principles. Except where applicable law gives a party a non-waivable right to another forum, any dispute arising out of or relating to the payments feature or these terms must be brought exclusively in the state courts located in Maricopa County, Arizona, or the federal courts with jurisdiction over Maricopa County, Arizona. The parties consent to the personal jurisdiction and venue of those courts.

12. Changes to These Terms

IVY may update these Club Payments Terms from time to time. Material changes will be communicated in the product, and continued use of the payments feature after changes take effect constitutes acceptance. These terms supplement, and are governed by, the IVY Terms of Service; if they conflict regarding payments, these Club Payments Terms control.

Questions about club payments? Contact team@getivy.app.