IVY Terms of Service

1. Eligibility and Accounts

To use IVY, you must:

• be at least 18 years old;
• reside in the United States and use the Platform only while in the United States;
• provide accurate registration information; and
• maintain a valid institutional email address or other verification credentials acceptable to IVY.

You may not:

• create an account using false information;
• impersonate another individual or entity;
• create multiple accounts for deceptive or abusive purposes; or
• access the Platform after suspension or termination.

IVY reserves the right to verify your identity, institutional affiliation, age, or eligibility at any time.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

2. Identity and Profile Information

IVY is designed as a verified student network. Certain content, activity, and interactions on the Platform may be associated with your verified identity or profile information.

You agree not to:

• misrepresent your identity;
• impersonate another person;
• use misleading profile information; or
• falsely imply affiliation with any institution, organization, or individual.

IVY may display the name, profile information, or institutional affiliation associated with your verified account in connection with your activity on the Platform.

3. The Vault and Anonymous Features

Certain Platform features may permit anonymous or pseudonymous posting (“The Vault”).

Anonymous content is anonymous only to other users and not to IVY. IVY may access, preserve, review, and disclose information relating to anonymous activity where reasonably necessary to:

• enforce these Terms;
• investigate misconduct;
• protect users or public safety;
• comply with legal obligations;
• respond to lawful requests; or
• prevent fraud, abuse, or harm.

Use of anonymous features to harass, threaten, stalk, defame, exploit, or harm others is strictly prohibited.

IVY reserves the right to restrict, suspend, or permanently revoke access to anonymous features at any time.

4. User Content

You retain ownership of content you submit, post, upload, transmit, or otherwise make available through the Platform (“User Content”).

By submitting User Content, you grant IVY a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

• host,
• store,
• reproduce,
• modify for technical or formatting purposes,
• distribute,
• display,
• perform,
• and otherwise use User Content in connection with operating, improving, promoting, and providing the Platform.

You represent and warrant that:

• you own or control the rights necessary to submit the User Content;
• your User Content does not violate applicable law or third-party rights; and
• your User Content complies with these Terms.

IVY does not claim ownership of your User Content.

5. Prohibited Conduct

You may not use the Platform to:

• harass, threaten, bully, stalk, or intimidate others;
• post defamatory, abusive, hateful, discriminatory, or violent content;
• share sexually explicit content involving minors;
• post non-consensual intimate imagery;
• dox, expose, or misuse another person’s private information;
• engage in fraud, scams, phishing, impersonation, or deceptive practices;
• distribute malware, malicious code, or harmful software;
• infringe intellectual property or privacy rights;
• facilitate academic dishonesty or cheating services;
• advertise or solicit illegal goods or services;
• sell or distribute controlled substances, weapons, counterfeit goods, or stolen property;
• engage in spam, pyramid schemes, or unauthorized commercial solicitation;
• interfere with Platform security or operations;
• scrape, crawl, or harvest Platform data without authorization;
• circumvent bans, restrictions, or moderation actions; or
• violate applicable law or regulation.

IVY reserves the right to remove any content or restrict any activity that it reasonably believes violates these Terms or is otherwise unlawful, harmful, abusive, misleading, or objectionable.

A person depicted in a nonconsensual intimate image or digital forgery, or an authorized representative, may use IVY's public urgent image-removal process without creating an account.

6. Marketplace, Listings, and Exchanges

IVY may allow users to post listings, exchange items, offer services, or communicate regarding transactions.

IVY is not a buyer, seller, broker, payment processor, or party to any transaction between users.

IVY does not:

• verify listings or users;
• guarantee the quality, safety, legality, authenticity, or availability of items or services;
• guarantee delivery, payment, or transaction completion; or
• assume responsibility for disputes between users.

All transactions and interactions are conducted at your own risk.

Payments made to other users, Clubs, organizations, event operators, sellers, merchants, or other third parties do not become payments to IVY merely because the Platform facilitates the transaction. Club dues are also subject to the Club Payments Terms.

IVY reserves the right to remove listings, restrict marketplace activity, or cooperate with law enforcement regarding suspected fraud, illegal activity, or safety concerns.

7. Moderation and Enforcement

IVY uses automated systems, including large language models (“LLMs”), to help screen and moderate certain text submitted to the Platform. Automated systems may incorrectly allow, flag, classify, or block content and are not a substitute for user judgment or human review.

IVY may use automated moderation results together with reports, contextual information, and human review when making enforcement decisions. We do not guarantee that moderation will identify every violation or that every decision will be error-free, consistent, or available at all times.

IVY may investigate violations of these Terms and take any action it reasonably deems appropriate, including:

• removing content;
• issuing warnings;
• limiting Platform functionality;
• restricting anonymous posting;
• suspending accounts; or
• permanently terminating accounts.

IVY may take enforcement action with or without notice.

Users may request review of an enforcement decision by contacting team@getivy.app, but IVY retains discretion regarding moderation outcomes and account status, subject to applicable law.

Nothing in these Terms obligates IVY to monitor content or actively investigate user activity.

8. Intellectual Property

The Platform, including its software, interface, design, branding, trademarks, graphics, features, and content provided by IVY, is owned by IVY MANAGEMENT GROUP LLC or its licensors and protected by intellectual property laws.

Except as expressly authorized, you may not:

• reproduce,
• distribute,
• modify,
• reverse engineer,
• scrape,
• commercially exploit,
• or create derivative works from the Platform or its content.

9. Copyright Complaints

IVY respects intellectual property rights.

If you believe content on the Platform infringes your copyright, you may submit a notice through our copyright form or by email:

team@getivy.app

Your notice must include:

• your physical or electronic signature;
• identification of the copyrighted work;
• identification of the allegedly infringing material;
• your contact information;
• a statement of good-faith belief;
• and a statement made under penalty of perjury that your complaint is accurate and that you are authorized to act for the copyright owner.

IVY may remove allegedly infringing material and terminate repeat infringers where appropriate.

10. Privacy

Your use of the Platform is subject to our Privacy Policy, which describes how IVY collects, uses, stores, and discloses information.

By using the Platform, you acknowledge the data practices described in the Privacy Policy. Where applicable law requires consent for a particular practice, IVY will request it separately.

11. Third-Party Services

The Platform may contain links to third-party websites, products, or services.

IVY is not responsible for third-party content, policies, transactions, or practices.

Your interactions with third parties are solely between you and the third party.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IVY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

• MERCHANTABILITY,
• FITNESS FOR A PARTICULAR PURPOSE,
• NON-INFRINGEMENT,
• TITLE,
• SECURITY,
• ACCURACY,
• AND AVAILABILITY.

IVY DOES NOT GUARANTEE THAT:

• THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE;
• CONTENT WILL BE ACCURATE OR RELIABLE;
• OR THE PLATFORM WILL BE SECURE OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IVY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR:

• INDIRECT,
• INCIDENTAL,
• SPECIAL,
• CONSEQUENTIAL,
• EXEMPLARY,
• OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR REPUTATIONAL HARM ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF IVY MANAGEMENT GROUP LLC AND THE OTHER IVY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES THAT THE CLAIMANT PAID DIRECTLY TO, AND THAT WERE RETAINED BY, IVY MANAGEMENT GROUP LLC DURING THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. IF THE CLAIMANT PAID NO SUCH FEES, THE CAP IS ZERO DOLLARS.

The liability cap does not include or increase because of:

• peer-to-peer payments or transfers;
• marketplace purchases or sales;
• Club dues;
• event fees, ticket purchases, or donations;
• amounts paid to a student organization, event organizer, seller, merchant, payment processor, or other third party; or
• any other payment that IVY merely facilitates or processes for another person or entity.

This section does not limit any liability, remedy, or right that cannot lawfully be limited or waived, including liability for intentional misconduct to the extent such a limitation is prohibited by applicable law. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless IVY and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, expenses, and costs, including reasonable attorneys’ fees, arising out of or related to:

• your use of the Platform;
• your User Content;
• your violation of these Terms;
• your transactions or interactions with other users; or
• your violation of any law or third-party rights.

15. Governing Law and Arizona Courts

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Except where applicable law gives you a non-waivable right to bring a claim in another forum, any dispute arising out of or relating to the Platform or these Terms shall be brought exclusively in the state courts located in Maricopa County, Arizona, or the federal courts with jurisdiction over Maricopa County, Arizona. You and IVY consent to the personal jurisdiction and venue of those courts.

16. Suspension and Termination

IVY may suspend, restrict, or terminate your access to the Platform at any time, with or without notice, for any reason including suspected violations of these Terms.

Upon termination:

• your right to access the Platform ceases immediately;
• User Content and account information may be deleted or retained as described in the Privacy Policy;
• and provisions intended to survive termination shall remain enforceable.

17. Changes to These Terms

IVY may modify these Terms at any time.

Material changes may be communicated through the Platform, email, or other reasonable means.

Your continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and any incorporated policies or guidelines, constitute the entire agreement between you and IVY regarding the Platform and supersede prior agreements or understandings.

20. Contact

Questions regarding these Terms may be directed to IVY MANAGEMENT GROUP LLC at:

team@getivy.app